Last Updated: [Insert Date]

At Urban Chic Shop (“we”, “us”, or “our”), we value your trust as much as we value your style. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ramybrookclothing.com or make a purchase from us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

To provide our seamless shopping experience for the fashion-forward woman, we collect:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through our PCI-DSS compliant systems)
  • Transaction Data: Purchase history, order details, payment method (though we never store full credit card numbers)
  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent, navigation paths, search queries
  • Marketing Preferences: Your preferences in receiving marketing from us

2. How We Use Your Information

Just as we carefully curate our collections, we thoughtfully use your data to:

  • Process and fulfill your orders with premium efficiency
  • Provide customer support tailored to your cosmopolitan lifestyle
  • Improve our website functionality and user experience
  • Send you curated fashion updates (only with your consent)
  • Prevent fraud and enhance security with 256-bit SSL encryption
  • Comply with legal obligations and protect our rights

3. Data Sharing & Disclosure

We may share your information with trusted partners only when essential:

  • Payment Processors: To complete transactions (PayPal, Stripe, etc.)
  • Shipping Providers: To deliver your fashion selections worldwide
  • Service Providers: For website hosting, analytics, and marketing services
  • Legal Compliance: When required by law or to protect our rights

We never sell your personal data to third parties.

4. International Data Transfers

As a global boutique serving fashion-conscious women worldwide (excluding some Asian and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Your security is as paramount to us as your style is to you. We implement:

  • PCI-DSS compliance for payment security
  • 256-bit SSL encryption for all data transmissions
  • Tokenization replacing sensitive payment data
  • Regular security audits and monitoring
  • Limited employee access to personal data

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Request data portability where applicable
  • Lodge complaints with supervisory authorities

To exercise these rights, contact our Style Team at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and improve performance
  • Deliver personalized fashion recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our collections are designed for adult fashion enthusiasts. We do not knowingly collect data from children under 16.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

For privacy inquiries or to exercise your rights, please contact:

Urban Chic Shop
Attn: Privacy Officer
30 Bentrim Rd, Lisburn, GB CH5T 7RI
Email: [email protected]

Thank you for trusting Urban Chic Shop with your style and your data. We’re committed to protecting both with the same level of care and sophistication.